Receptionist

Job Role:

The successful candidate will be responsible for receiving, greeting any visitors or clients, and answering telephone calls.

Procedure & Responsibilities:

• Greet, support clients and guests.
• All reception services including:
  • Greeting guests as they enter the building.
  • Phone answering based on client specifications.
  • Directing all calls to specific staff.
  • Sorting and filing mail, invoices, and delivery notes.
  • Monitoring and scheduling of conference rooms.
  • Take down and direct messages to the relevant staff if they are not available.
  • Assisting with sundry orders when required.
• Receiving and professionally handling customer calls and enquiries.
• Maintain business relationship with customers to ensure they are satisfied.

Skills / Qualifications:

• Matric.
• At least 3 years relevant experience.
• Must be fully computer literate (MS Word, Excel).
• Autoline experience will be an added advantage.
• Excellent communication skills.
• Exceptional customer service skills.
• Exposure in the material handling industry will be advantageous.
• Ability to cope under pressure and troubleshoot where necessary.
• A professional and friendly manner.