Service Controller

The successful candidates’ core function will be to control and allocate technicians work schedules and play a support role to the Service Help desk, and workshop administration requirements.

Duties:

• Open WIP based on repairs and or Services
• Dispatch and allocate Technicians to Breakdowns
• Customer feedback and queries
• Capturing job cards
• Invoicing of WIPs within deadlines
• Update WIP daily
• Follow up on POs with customers
• Following up on outstanding job cards
• Reserving parts on accepted quotes and jobs
• Dispatch and allocate Technicians to complete retail work or services
• Planning load tests/invoicing/loading documents to Autoline system
• Planning services/invoicing
• Updating of reports
• General Admin dutiesQualifications and Level of Experience Required:

• Must have Matric.
• Must have a minimum 2 years’ relevant experience with strong computer skills (Microsoft Office Word,Excel, and PowerPoint).
• Must have an outgoing personality to work with technicians, foremen and customers.
• Must have the ability to work fast and accurate under pressure.
• Knowledge of Autoline a must.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

All applications (complete CV) must be submitted no later than close of business on Friday, 19 September 2025 Email: careers@goscor.co.za Ref: GLTD 09/25/206.

The Goscor Group believes in transparency in the recruitment process, as we believe that this benefits both the applicant and the broader Group. So please note that reference checks will be performed on all applicants currently employed anywhere within Goscor / Bud should they apply for this role. These checks will be performed solely at management’s discretion and are likely to involve discussions with you direct line manager and / or other management (where relevant / necessary) Should you not consent to this, Goscor reserves the right to not take your application further.

The Goscor Group is an equal opportunity and affirmative action employer and does not discriminate against persons because of age, race, religion, disability, gender, ethnic or national origin, or veteran status.

Please note that by applying for this position you agree to your personal information being processed and verified where applicable by the recruiting company or its agents.
Should you not hear from us within two weeks of the closing date, please consider your application unsuccessful.