Goscor Careers

Open Position

Workshop Manager

Location: Goscor Lift Truck Company (Pty) Ltd - CPT

Commencement: ASAP

Job Role:

The successful candidate will be providing technical and diagnostic expertise within the workshop & service department and in doing so, advice and direct technicians on best practice methodologies for machine checks, repairs, and servicing as per customer requirements.


  • Managing and controlling the smooth process of all new units PDI’s.
  • Attending weekly production meeting.
  • Holding toolbox talks with service staff.
  • Keeping the Service Manager updated on the Workshop process.
  • Providing instructions on carrying out diagnostic work and supporting technicians.
  • Providing advice and support to technicians on technical matters.
  • Coordinating and following up Warranty Claims.
  • Coordinating and ensuring that Service Bulletins are completed and signed off.
  • Carrying out fault diagnosis for speedy machine Pre-Delivery Inspections, Load Testing, and servicing.
  • Co-operating in machine care and safety whilst working on machines.
  • SHEQ & ISO responsibilities for the service department.
  • Ensuring machines are returned to customer after-service in a neat and clean condition.
  • Ensuring diagnosis leads to the most cost-effective and accurate remedy to fault or customer complaint.
  • Completing forms and documentation included in the company’s service routine.
  • Custodian of all machine Service and Parts Manuals.
  • Drafting and preparing any reports required.
  • Addressing and coordinating subordinates’ training requirements and development.
  • Ensuring effective communication with staff, across departments, customers, and service providers.

Qualifications and Competencies Required:

  • Must have a Diesel / Auto Electric / Forklift trade test certificate.
  • At least five years relevant post trade qualified experience or similar.
  • Supervisory or management experience would be advantageous.
  • Candidate must be computer literate (Outlook, Excel and Word).
  • Technical Aptitude.
  • Must be able to communicate with customers at all levels.
  • Must adhere to all SHE requirements.
  • Well-disciplined and self-motivated
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